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Helpline & Support Services

You are not alone. If you or someone you know needs help – there is support available now.

How to use the Silent Solution

You may be in a position or situation where you are unable to communicate verbally with the emergency service provider.

Follow these steps:
  • Call 999
  • Make yourself known by coughing or tapping
  • Press 55 for silent system

Get Support

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British Red Cross

Helps people in crisis, whoever and wherever they are.

AMIS

Abused Men In Scotland (AMIS)

National helpline to support abused men.

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Breathing Space

Helpline for people feeling down or depressed.

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Crew Scotland

Crew Scotland reduces harm and stigma associated with stimulant drug and alcohol use by providing a range of services for young people, their families, friends and communities.

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ChildLine

Free, confidential support online and over the phone for children and young people under 18.

Fearfree

FearFree

Support for victims of domestic abuse who identify as male or from the LGBT+ Community.

Karma

Karma Nirvana

Support for victims of domestic abuse, forced marriage and honour based abuse.

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Scotland’s Domestic Abuse and Forced Marriage Helpline

Scotland’s Domestic Abuse and Forced Marriage Helpline supports anyone with experience of domestic abuse or forced marriage, as well as their family members, friends, colleagues, and professionals who support them.

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Victim Support Scotland

Victim Support Scotland provides information, practical help, emotional support and guidance through the criminal justice system. They run a webchat service on their website which from 8am to 8pm, Monday to Friday and 9am –to 1pm on Saturday.

Rape

Rape Crisis Scotland

Support for anyone affected by sexual violence.

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Fearless

A service that lets you pass on information about a crime 100% anonymously.

Turn to SARCS

SARCS

The NHS Scotland sexual assault self-referral phone service can help to arrange care for you in the days following a rape or sexual assault.

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Victim Support Scotland

Victim Support Scotland provides information, practical help, emotional support and guidance through the criminal justice system. They run a webchat service on their website which from 8am to 8pm, Monday to Friday and 9am –to 1pm on Saturday.

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Amina

Support for Muslim and black and minority ethnic (BME) women.

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999 BSL

999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call handler and emergency authorities.

Are you hurting the one you love?

Respect

A helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.

0808 802 4040

Breathing Space

Helpline for people feeling down or depressed.

0800 83 85 87

Additional Support

Know your rights

As a victim of crime, you have rights. The Victims’ Code for Scotland sets out these rights and who to contact for help and advice.

Get support as a victim or witness of crime

Find out what emotional support and practical information is available if you have been the victim of crime. You have the right to use victim support services, even if the crime has not been reported to the police.

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